Will I receive a CD/DVD-ROM?
Can I play my game on another Computer?
How often will I be charged to use the product?
My credit card is being rejected
Can I buy a product without a credit card?
About Patches
Online Transaction Saftey?
Do I have to connect to the Internet every time to play the game?
Other



No - and you don't need one! In addition to receiving the file you need to install the game, you will be provided an activation code that just needs to be entered as part of the installation. Once the game is installed, it does not require any CD in your drive nor does it require access to the internet to play the game. Finally, there is no shipping cost and no annoying wait for delivery.

Note: As with any computer program, it is always a good idea to backup the download file. Also, store your activation key in a safe place -- without it you will not be able to obtain support or a replacement download in case of hardware failure.


Yes you can. Our licensing terms allow you to install and play the game on any computer you own.


Just once, when you buy the game from us. After that the game is yours, and you can play your game as often as you like.


We only accept Visa, MasterCard, American Express and Diners Club International. If there is a problem with one of those cards, please contact your card issuer to resolve it and then return to our website to try it again.


Currently we only accept credit cards.


Included in the Program Group for Supreme Ruler 2010 is an option to check for the latest patches.


Your transaction is secure. Ztorm protects transactions by using VeriSign SSL (Secure Sockets Layer) encryption. In short, SSL encrypts information you are sending through the Internet, into a complex code that no one else can read or change.
SSL is just as secure as if you use your credit card at a restaurant or in a store.


No. You will receive a personal product key that you use to install the game.


Any other questions? We are happy to help. Please fill out the Support form and click Submit.